Privacy Policy

Effective date: 1 April 2026.

This Privacy Policy explains how Kingsbet9 collects, uses, stores, shares, and protects personal information when individuals visit the website, create an account, use betting or gaming services, contact customer support, subscribe to marketing, participate in promotions, or otherwise interact with the business. It is written for users in Australia and is intended to support transparent handling of personal information in line with the Privacy Act 1988 (Cth), the Australian Privacy Principles, and other applicable privacy and electronic marketing rules. Where relevant, this Privacy Policy also reflects principles associated with the General Data Protection Regulation for individuals located in the European Economic Area, the United Kingdom, or other jurisdictions with similar privacy expectations.

By using the services, submitting personal information, opening an account, or contacting Kingsbet9, an individual acknowledges that personal information may be collected, used, disclosed, and otherwise handled in accordance with this Privacy Policy, applicable terms and conditions, responsible gambling requirements, and legal obligations.

1. Who this Privacy Policy applies to

This Privacy Policy applies to personal information handled by Kingsbet9 in connection with website visitors, registered users, prospective customers, support contacts, marketing recipients, promotion participants, suppliers, service providers, job applicants where relevant, and other individuals whose personal information is reasonably necessary for operating the business.

This Privacy Policy applies to information collected through online forms, account registration flows, payment and withdrawal processes, customer verification checks, anti-fraud controls, customer support channels, cookies and similar technologies, surveys, competitions, direct marketing campaigns, and other business operations connected with the services.

2. Privacy principles and legal framework

Kingsbet9 aims to manage personal information in an open and transparent way and to maintain practices, procedures, and systems that support lawful and responsible handling of personal information. The business seeks to collect only information that is reasonably necessary for its functions and activities, especially where identity verification, fraud prevention, anti-money laundering controls, responsible gambling protections, payment processing, and customer service are involved.

Depending on the circumstances, privacy compliance may be shaped by:

• the Privacy Act 1988 (Cth).
• the Australian Privacy.
• the Notifiable Data Breaches.
• the Spam Act 2003 (Cth).
• the Do Not Call Register Act 2006 (Cth).
• contractual obligations with payment, identity verification, hosting, analytics, security, and customer support.
• where applicable, data protection rules with extraterritorial effect, including the GDPR.

Nothing in this Privacy Policy limits rights that cannot lawfully be excluded under applicable law.

3. Personal information collected

Kingsbet9 may collect personal information that an individual provides directly, that is generated through use of the services, that is received from third parties, or that is inferred for legitimate operational, compliance, security, and service purposes.

The categories of personal information that may be collected include:

• identity information, such as full name, date of birth, gender, nationality, and government-issued identification.
• contact information, such as email address, telephone number, residential address, postal address, and communication.
• account information, such as username, password credentials, account history, preferences, security settings, and customer support.
• transaction information, such as deposits, withdrawals, betting activity, gaming activity, bonuses, promotions used, payment method details, billing data, and account.
• verification information, such as identity documents, proof of address, source of funds information, source of wealth information, selfies, facial comparison results, and age verification outcomes where.
• technical information, such as IP address, browser type, operating system, device identifiers, cookies, location signals, log files, timestamps, and site usage data.
• behavioural information, such as interactions with website features, preferred content, marketing engagement, bonus responses, and responsible gambling.
• communications, such as email correspondence, live chat transcripts, support tickets, phone call notes, complaint records, and survey.
• risk and compliance information, such as fraud screening results, sanctions screening outcomes, anti-money laundering alerts, payment risk scores, chargeback history, self-exclusion status, and responsible gambling.
• professional or business information where needed for vendors, partners, affiliates, or job.

Kingsbet9 does not intentionally collect personal information from individuals who are under the legal age required to use the services. If Kingsbet9 becomes aware that information has been collected from an underage person unlawfully, it may suspend the account, take verification steps, and delete or de-identify the information where legally permitted.

4. Sensitive information

Some information handled by Kingsbet9 may qualify as sensitive information under Australian privacy law, or as special category or high-risk information under other legal frameworks. This may include biometric verification outputs, health-related information shared in support requests, responsible gambling disclosures, or information relevant to self-exclusion and vulnerability protections.

Sensitive information will be collected only where reasonably necessary and permitted by law, including where the individual has provided consent, where the information is required for legal or regulatory compliance, where protective steps are necessary for responsible gambling or account security, or where another lawful basis applies.

5. How personal information is collected

Kingsbet9 may collect personal information when an individual:

• visits or browses the.
• registers an account or starts but does not complete.
• verifies identity or age.
• makes a deposit, withdrawal, or other.
• places a bet, plays a game, redeems a bonus, or joins a.
• communicates with customer.
• subscribes to newsletters or promotional.
• responds to surveys, competitions, or feedback.
• uses cookies, analytics tags, pixels, or similar.
• interacts with social media pages, affiliates, advertising partners, or referral.
• submits documents or information for security, compliance, or payment.

Kingsbet9 may also collect personal information from third parties, including payment providers, identity verification providers, analytics providers, fraud detection partners, sanctions and politically exposed person screening providers, marketing platforms, customer relationship tools, affiliates, public registers, social media platforms where permitted, and law enforcement or regulatory authorities where appropriate.

6. Why personal information is collected and used

Kingsbet9 may use personal information for one or more of the following purposes:

• creating, administering, and maintaining customer.
• providing betting, gaming, payment, withdrawal, promotional, and support.
• verifying identity, age, location, and.
• detecting, investigating, preventing, and responding to fraud, collusion, money laundering, chargebacks, account misuse, suspicious conduct, and security.
• complying with legal, regulatory, licensing, tax, audit, court order, and law enforcement.
• monitoring and promoting responsible gambling, including risk reviews, account limits, self-exclusion handling, and customer protection.
• processing transactions and maintaining financial.
• communicating with users about accounts, service updates, policy changes, security notices, promotions, and support.
• personalising website content, offers, and user.
• conducting analytics, research, testing, service improvement, and business.
• enforcing terms and conditions and protecting legal rights, property, systems, staff, contractors, customers, and the.
• resolving complaints and handling.
• facilitating corporate transactions, restructures, financing events, or due diligence where lawful and appropriately.

Where consent is required by law, Kingsbet9 will seek it. Where consent is not the sole basis for processing, Kingsbet9 may rely on lawful grounds such as contractual necessity, legitimate interests, compliance with legal obligations, protection against unlawful activity, or other grounds permitted by applicable law.

7. Cookies and similar technologies

Kingsbet9 may use cookies, pixels, software development kits, tags, local storage, session replay tools, and related technologies to operate the website, remember preferences, maintain sessions, improve performance, understand traffic patterns, measure campaign effectiveness, prevent fraud, support security controls, and personalise content or advertising.

These technologies may collect technical and behavioural information such as IP address, device details, browser data, referring pages, pages visited, session duration, clicks, geolocation signals, and campaign identifiers.

Users may be able to manage cookies through browser settings, consent tools, or device controls. However, blocking some cookies may affect website functionality, login persistence, payments, game access, fraud controls, or other service features.

8. Direct marketing

Kingsbet9 may send promotional emails, SMS messages, push notifications, in-site messages, or similar communications where permitted by law. Marketing may include updates about products, odds, events, bonuses, promotions, features, responsible gambling tools, and other offers that may be relevant to the recipient.

Where required, Kingsbet9 will obtain consent before sending commercial electronic messages. Marketing communications should include a clear method to unsubscribe or opt out. Opt-out requests may also be made through account settings or by contacting customer support. Kingsbet9 may still send non-promotional messages that are necessary for account administration, security, transactions, legal notices, or service operations.

Telephone marketing, if used, will be handled in a manner intended to respect applicable telemarketing and do-not-call rules.

9. Disclosure of personal information

Kingsbet9 may disclose personal information to third parties where reasonably necessary for the purposes described in this Privacy Policy, including:

• payment processors, banks, card schemes, e-wallet providers, and financial.
• identity verification providers, age verification providers, and document authentication.
• fraud prevention, cybersecurity, analytics, hosting, cloud storage, communications, and IT support.
• customer service providers, CRM platforms, and outsourced operational.
• game providers, sportsbook platforms, software vendors, and system.
• legal, accounting, compliance, audit, and professional.
• regulators, law enforcement bodies, courts, dispute resolution bodies, and government.
• insurers, corporate transaction counterparties, financiers, investors, and their advisers where disclosure is lawful and.
• marketing partners, affiliates, ad platforms, and measurement providers where permitted and appropriately.
• related bodies corporate, contractors, and service providers supporting the.

Kingsbet9 does not sell personal information in the ordinary sense of transferring customer data for unrelated third-party use. Where advertising, measurement, audience matching, or analytics tools are used, limited data sharing may still occur to support campaign delivery, attribution, fraud control, or service improvement.

10. Overseas disclosure and international data transfers

Because digital services often rely on international infrastructure and specialist vendors, personal information may be stored in or accessed from countries outside Australia. These countries may include locations where hosting, customer support, fraud prevention, analytics, payment, security, or technology providers operate.

Where personal information is disclosed overseas, Kingsbet9 will take reasonable steps to ensure that recipients handle the information in a manner consistent with applicable privacy obligations. This may include contractual measures, due diligence, access controls, internal governance, security reviews, and vendor management processes. In some cases, an individual may expressly consent to overseas disclosure after being informed that overseas protections may differ from those in Australia.

If GDPR or similar laws apply to a particular processing activity, cross-border transfers may also rely on lawful transfer mechanisms and appropriate safeguards recognised under those laws.

11. Data quality and accuracy

Kingsbet9 takes reasonable steps to ensure that the personal information it collects, uses, and discloses is accurate, up to date, complete, and relevant. Users are encouraged to keep account information current and to notify Kingsbet9 promptly if details change.

If verification documents are inaccurate, expired, incomplete, or inconsistent, Kingsbet9 may request updated materials, restrict transactions, place an account under review, or suspend access until issues are resolved.

12. Data security

Kingsbet9 uses administrative, technical, physical, and organisational safeguards designed to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Security controls may include encryption in transit and at rest where appropriate, access restrictions, authentication controls, monitoring, logging, vulnerability management, vendor due diligence, staff training, segregation of duties, and incident response processes.

No method of transmission over the internet or electronic storage is completely secure. For that reason, Kingsbet9 cannot guarantee absolute security, but it seeks to apply reasonable and proportionate measures having regard to the nature of the information and the risks involved.

Users also have a role in protecting information, including by using strong passwords, enabling available security controls, protecting account credentials, and reporting suspicious activity promptly.

13. Retention of personal information

Kingsbet9 keeps personal information only for as long as reasonably necessary for the purposes for which it was collected, including account management, transaction processing, legal compliance, fraud prevention, dispute resolution, audit requirements, and enforcement of contractual rights.

Retention periods may vary depending on the nature of the data, whether the account remains active, applicable regulatory obligations, limitation periods, payment and taxation rules, anti-money laundering expectations, security needs, and whether litigation or investigations are ongoing or anticipated.

When personal information is no longer required, Kingsbet9 may securely destroy it, delete it, aggregate it, or de-identify it, unless continued retention is required or authorised by law.

14. Access and correction rights

Subject to legal limitations and verification of identity, an individual may request access to personal information held about them and may request correction of inaccurate, incomplete, irrelevant, or outdated information.

Requests should include sufficient detail to allow identification of the relevant records. Kingsbet9 may need to verify identity before processing a request and may decline or limit access where permitted by law, including where access would unreasonably affect the privacy of others, prejudice enforcement activity, reveal commercially sensitive material, compromise security or fraud controls, or otherwise fall within a lawful exception.

Where a correction request is refused, Kingsbet9 may explain the reasons to the extent required by law and may note the request with the relevant record where appropriate.

15. GDPR-style rights where applicable

Where GDPR or similar data protection laws apply, eligible individuals may have additional rights, subject to legal conditions and exceptions. These may include the right to request erasure, restrict processing, object to certain processing, withdraw consent where processing is based on consent, request portability of certain data, and lodge a complaint with a relevant supervisory authority.

The existence and scope of these rights will depend on the person’s location, the context of the processing, and the legal basis relied upon. Kingsbet9 may request information necessary to confirm identity, evaluate the request, and determine whether an exemption or overriding obligation applies.

16. Automated processing and profiling

Kingsbet9 may use automated tools, rules-based systems, scoring models, and profiling techniques to support identity verification, fraud detection, payment risk analysis, bonus abuse prevention, customer segmentation, responsible gambling interventions, security alerts, content personalisation, and service optimisation.

These tools are intended to improve safety, efficiency, and service quality. However, material decisions may also involve human review, especially where legal, compliance, responsible gambling, or account restriction issues arise.

17. Third-party links and services

The website or communications may contain links to third-party websites, applications, payment methods, game content, or services not operated by Kingsbet9. Third-party services are governed by their own terms, notices, and privacy practices.

Kingsbet9 is not responsible for the privacy, security, or content practices of independent third parties. Users should review relevant privacy notices before providing personal information to those third parties.

18. Children and minors

The services are not directed to children or underage individuals. Kingsbet9 does not knowingly permit underage gambling or knowingly market services to minors.

If a parent, guardian, regulator, or other person believes that an underage individual has provided personal information or opened an account, Kingsbet9 should be contacted immediately so that appropriate investigation and remediation steps can be taken.

19. Complaints

A person who believes that Kingsbet9 has breached applicable privacy obligations may submit a privacy complaint. Complaints should describe the concern, relevant dates, the account or contact details involved, and the outcome sought.

Kingsbet9 will review the complaint, may request further information, and will seek to respond within a reasonable period. If the complainant is not satisfied with the outcome, they may have rights to escalate the matter to a relevant regulator or dispute resolution body, including the Office of the Australian Information Commissioner where applicable.

20. Data breach response

Kingsbet9 maintains processes intended to identify, assess, contain, investigate, and remediate suspected data breaches. Where required by applicable law, Kingsbet9 may notify affected individuals, regulators, or other bodies if a data breach is likely to result in serious harm or otherwise triggers a notification obligation.

Notifications may include information about the incident, the kinds of information involved, recommended protective steps, and contact details for further assistance.

21. Changes to this Privacy Policy

Kingsbet9 may update this Privacy Policy from time to time to reflect changes in law, technology, services, business operations, security practices, or regulatory expectations. The updated version will be published with a revised effective date.

Material changes may also be communicated through the website, account notices, email, or other appropriate channels. Continued use of the services after an update may indicate acceptance of the revised Privacy Policy to the extent permitted by law.

22. Contact details

Privacy questions, access requests, correction requests, withdrawal of marketing consent, and privacy complaints may be directed to:

Email: [email protected].

When contacting Kingsbet9, individuals should provide enough information to identify the request and verify identity where necessary. Additional information may be requested before a privacy request or complaint can be processed.

23. Additional Australia-specific notice

For Australian users, this Privacy Policy is intended to function as the website privacy policy referred to under the Australian Privacy Principles. It describes the kinds of personal information that may be collected and held, how the information may be collected and held, the purposes for which it may be used and disclosed, how access and correction requests may be made, how complaints may be lodged, and whether overseas disclosures may occur.

Where a specific legal obligation, regulatory requirement, or platform rule imposes a higher standard than the general statements in this Privacy Policy, Kingsbet9 may apply the higher standard to the relevant processing activity.

24. Additional international notice

Kingsbet9 primarily targets users in Australia, but online services can sometimes be accessed from other locations. If an individual accesses the services from outside Australia, their information may be processed in accordance with Australian legal requirements and other laws that apply due to the circumstances of the processing.

Where GDPR applies because goods or services are offered to individuals in the European Union or their behaviour is monitored in that context, Kingsbet9 intends to process personal data in a manner consistent with applicable GDPR principles, including lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, confidentiality, and accountability.

25. Interpretation

In this Privacy Policy, references to “personal information” include personal data and similar concepts under applicable privacy or data protection laws, unless the context requires otherwise. References to “processing” include collecting, recording, organising, storing, using, disclosing, combining, analysing, deleting, and other forms of handling information.

If any part of this Privacy Policy is found to be invalid or unenforceable under applicable law, the remaining parts will continue to apply to the fullest extent permitted.